We often offer free shipping options. We currently offer free shipping on US orders over $79 and free US returns. International shipping offers are listed on a tab further below.

Exclusions to free shipping: Please note that Bulk items or Aromahead Kit orders are not eligible for free shipping promotions. Please note that Bulk orders or Aromahead kits are not eligible for returns, replacements, exchanges or refunds. If for any reason you feel that there is a quality issue with your bulk oil or Aromahead kit then please notify our team within 10 days of delivery and send a small sample back for testing. For Aromahead kits with a defective product we will send you a replacement item for any specific products that do not meet your expectations.

Yes! We also offer Expedited, Two Day and Next Day services on US orders for people who just can't wait. Shipping times and costs are available at checkout.

Please note that Bulk items or Aromahead Kit orders are not eligible for free shipping promotions. Please note that Bulk orders or Aromahead kits are not eligible for returns, replacements, exchanges or refunds. If for any reason you feel that there is a quality issue with your bulk oil or Aromahead kit then please notify our team within 10 days of delivery and send a small sample back for testing. For Aromahead kits with a defective product we will send you a replacement item for any specific products that do not meet your expectations.

Orders are processed and dispatched from our workshop during regular business hours (Monday through Friday excluding major US holidays).

For Expedited, Two Day and Next Day services, we promise to dispatch your shipment the day you order, if ordered before 2pm ET on a working day. If ordered after 2pm ET we guarantee to process your order the next working day (and sometimes we can get it done same day!).

Free shipping is not available for those receiving wholesale, teaching, professional, or bulk product discounts at this time.

We currently offer free international shipping to 16 countries. Order weights must be below 4.4lbs on all international orders to qualifty for our free shipping offer. Qualifying countries are: Canada, Belgium, Croatia, Denmark, Estonia, France, Gibraltar, Hong Kong, Ireland, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Singapore, and Sweden.

For shipments to Canada, France, Hong Kong, and Singapore the order thresholds to qualify for free shipping are:

• Free shipping options for orders over $250 and less than 4.4lbs

For shipments to the remaining 12 countries the order thresholds to qualify for free shipping are:

• Free shipping options for orders over $350 and less than 4.4lbs

Discounts and Aroma Drop redemptions do not count towards order totals.

In a limited number of cases, Economy Shipping may not be available due to an especially heavy order.

Of course! For orders or countries that do not currently qualify for free shipping Economy and/or Expedited, shipping will be quoted during checkout.

Yes, this is likely! Any customs, duty or other taxes charged by your home country will need to be paid for by the recipient (i.e. you!) before the package can be delivered or collected. Any orders that are returned/rejected because of unpaid charges will be refunded minus any shipping costs we incur.

Unfortunately yes, but it is only for some international shipments. Due to the unique challenges COVID-19 is presenting, our international economy shipping option may experience additional transit delays to some countries.