Frequently Asked Questions

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Is your website & checkout secure?

Aromatics.com features safeguards that allow you to enjoy your shopping experience without having to worry about the security of your credit card transactions. When you submit sensitive information via our website, your information is protected both on-line and off-line. Our checkout process takes place in a secure environment using Secure Socket Layer (SSL) technology, which encrypts the data you submit to Aromatics International. SSL technology is an industry standard and among the best software available today for secure commerce transactions. All sensitive information you enter during the checkout process (including credit card number, name and address) is encrypted under this protocol while traveling the Internet. We do not share or sell any information you submit to Aromatics International.

Can I email you my order and credit card information?

Email is not considered a secure form of communication, and can be intercepted as it travels across the Internet. We recommend that you do not give us your credit card number or any sensitive information via email.

What forms of payment do you take?

Visa, Mastercard, American Express, Discover, Apple Pay, Android Pay, Google Pay, PayPal, Shop Pay and Klarna. Through PayPal, you can use your Pay Pal account or American Express, Discover, eChecks, Visa, and Mastercard.

Can I use two promotional code for one order?

We are excited to offer promotional codes, but only one discount at a time can typically be applied to your order unless specified differently in a promotion.

Can I pay by check?

Payments are accepted by most major credit cards, Apple Pay, Google Pay, PayPal, Shop Pay, or Klarna. For larger orders you may reach out to our customer service team if you need to send a check. Orders will not be shipped until funds are cleared.

Can I pay over the phone or by mail?

All web store payments are made through the website. If you wish to email your order and call us with your credit card number, please send us an email and let us know.

Payments

Is your website & checkout secure?

Aromatics.com features safeguards that allow you to enjoy your shopping experience without having to worry about the security of your credit card transactions. When you submit sensitive information via our website, your information is protected both on-line and off-line. Our checkout process takes place in a secure environment using Secure Socket Layer (SSL) technology, which encrypts the data you submit to Aromatics International. SSL technology is an industry standard and among the best software available today for secure commerce transactions. All sensitive information you enter during the checkout process (including credit card number, name and address) is encrypted under this protocol while traveling the Internet. We do not share or sell any information you submit to Aromatics International.

Can I email you my order and credit card information?

Email is not considered a secure form of communication, and can be intercepted as it travels across the Internet. We recommend that you do not give us your credit card number or any sensitive information via email.

What forms of payment do you take?

Visa, Mastercard, American Express, Discover, Apple Pay, Android Pay, Google Pay, PayPal, Shop Pay and Klarna. Through PayPal, you can use your Pay Pal account or American Express, Discover, eChecks, Visa, and Mastercard.

Can I use two promotional code for one order?

We are excited to offer promotional codes, but only one discount at a time can typically be applied to your order unless specified differently in a promotion.

Can I pay by check?

Payments are accepted by most major credit cards, Apple Pay, Google Pay, PayPal, Shop Pay, or Klarna. For larger orders you may reach out to our customer service team if you need to send a check. Orders will not be shipped until funds are cleared.

Can I pay over the phone or by mail?

All web store payments are made through the website. If you wish to email your order and call us with your credit card number, please send us an email and let us know.

Shipping, Returns & Exchanges

Product & Safety Questions

Privacy Policy